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Social media platforms Facebook and WhatsApp were turned off too
Published : 04 Aug 2024, 02:39 PM
Users are once again facing difficulties as mobile internet service is once again unavailable.
Social media platforms Facebook and WhatsApp were not available either, even from broadband connections.
However, the BTRC says they have not received any instructions on the matter.
Nishat Sultana, a Narayanganj resident, said that mobile data had been working since the morning, but had suddenly stopped working when she went to send a message.
“Why is mobile data being turned off repeatedly? It is used for a lot of urgent work, she said.”
BTRC Secretary Noore Alam Khwaja said: “We did not receive any instructions from the authority on turning off mobile internet. I do not know anything about this issue.”
ISPB President Emdadul Hoque said that he had not received any instructions to turn off mobile internet either.
“However, it can be turned off without us receiving instructions,” he said. “We have two more layers operating above us and they can turn it off. We are only providers, but I have no information on the matter.”
Md Biplob Najir, spokesman for the Ministry of Telecommunications, repeated the same thing.
“The honourable minister has not given any instructions to shut down mobile internet. We saw it on the news.”
Mobile internet service was halted for the first time on Jul 17 amid the violence surrounding the ‘complete shutdown’ protest programme called by the Anti-discrimination Student Movement. It was resumed on Jul 28. However, many popular Meta platforms like Facebook, Messenger, WhatsApp and Instagram were not available until Jul 31.
Facebook and Telegram were unavailable through mobile internet for nearly seven hours on Aug 2.
