bKash adds Titas Gas bill payment to app amid pandemic

bKash has kicked off a service through which the bills of household connections of Titas Gas can be paid from anywhere at any hour using its app.

The mobile financial services company announced the development in a media statement on Wednesday.

“…about 2.9 million domestic customers of this gas distribution company in Dhaka and 11 nearby districts can pay their bills easily, securely and instantly using bKash app. Both metered and non-metered (monthly) users will be eligible to avail this facility,” it read.

A large number of customers from Dhaka, Gazipur, Narayanganj, Munshiganj, Narsingdi, Manikganj, Tangail, Kishoreganj, Mymensingh, Netrokona, Jamalpur and Sherpur will get the opportunity to get uninterrupted gas service through this time-saving and cost-effective bill payment option as they do not need to go anywhere or stand in long queues, the release said.

It will also ensure social distancing amid the coronavirus outbreak, it added.

According to bKash, to pay the bill, customers have to select ‘Gas’ from the ‘Pay Bill’ icon in the app. Those who pay bills on a monthly basis should select ‘Non-metered’.

Then they have to select the current month or if they wish, they can pay the arrears for 12 months at a time by selecting all those months. After entering customer code, mobile number and bKash PIN, the bill payment process will be completed, the statement elaborated.

“Metered customers need to select the customer number and invoice number after selecting ‘Metered’ from gas bill payment option in bKash app.

“In next step, the bill payment can be completed by entering the bill amount and bKash PIN. 1% service charge will be added to the bill amount which will not exceed 30 taka.”

“After paying the bill, customers can get eco-friendly digital receipts which they can save as reference for future. For more convenience, customers can also save their gas account information in the bKash app which will make it easier to pay the bill later.”

The statement went on to say that, “Due to technical issues, customers using meters that are subject to tax deduction at source will not be able to use this bill payment service.”

“Customers of Jalalabad, Sundarban and Paschimanchal gas can also pay bills through bKash. Besides, all kinds of electricity bills across the country can be paid through bKash. The largest number of utility bill payment service is now provided by bKash which includes WASA and BTCL telephone bills also.”