UCB launches new digital banking platform ‘UCB One’

“UCB One” users can simplify their daily lives through shopping, making bookings, utility bill payment and enjoying various offers, the bank says

United Commercial Bank PLC (UCB) has launched its new integrated digital banking platform, “UCB One”.

The platform was inaugurated on Sunday through an event organised at the Pan Pacific Sonargaon Hotel in Dhaka.

Dr Rashed Al Mahmud Titumir, advisor to the prime minister on finance and planning, inaugurated the platform at the ceremony. The event was attended by UCB Chairman Sharif Zahir, Managing Director and CEO Mohammad Mamdudur Rashid, policymakers, businessmen, stakeholders, and senior bank officials.

“This platform will provide all types of banking services quickly and easily. Additionally, ‘UCB One’ users can simplify their daily lives through shopping, making bookings, utility bill payment and enjoying various offers,” UCB said in a press release.

Advisor Rashed welcomed the launch, stating:

"The government is considering various initiatives to prevent the various ‘diseases’ inherited within the banking sector. Among these, a primary focus is the full digitalization of the financial system and ensuring every citizen has a bank account. This will eliminate irregularities and lack of transparency while establishing an inclusive financial system. I seek the cooperation of all banks in this regard."

UCB Chairman Sharif Zahir remarked,"UCB has shown consistent improvement over the last two years as a result of ensuring good governance, transparency, and discipline. We are working to strengthen inclusive and cashless banking in the future, as digital systems are the future of the banking sector. The launch of today's app marks the beginning of our journey toward that goal."

MD Mahmudur said, “This is not just a new app. By integrating all services, we want to provide better service to our customers. It will be highly suitable for young and tech-savvy customers and will play a vital role in further strengthening the cashless transaction system in the country.”

Various features of the app were highlighted at the programme by Abdullah Al Mamoon, deputy managing director and chief operating officer of UCB.

He said, “Previously customers have been enjoying digital services through the Unet app. From now on, the app will automatically turn into UCB One. It is the bank's new integrated digital platform, where various types of banking services will be available in one place. It includes instant account opening, sending money to mobile financial services (MFS), bill payment, card management, QR payment, and loan facilities up to Tk 50,000. Beyond banking, users can easily enjoy popular lifestyle brands, food ordering, payments, travel booking, ticketing facilities, and special offers through this app. These features will provide customers with a simple, fast, secure, and modern banking experience. The app also includes biometric features. We want customers to say there is only one app - UCB One.”

It was also noted that more features will be added to the platform in the coming days.