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Published : 03 Jan 2025, 01:09 AM
The National Board of Revenue, or NBR, has partially implemented the much-anticipated Bangladesh Single Window, or BSW, project, aimed at simplifying import and export procedures by integrating multiple regulatory agencies online.
Finance Advisor Salehuddin Ahmed inaugurated the platform, previously known as the National Single Window, or NSW, at a ceremony in Dhaka on Thursday.
Initially conceived in 2017, the project's completion marks a shift from paper-based to digital systems, facilitating faster and more transparent trade.
Under this platform, 19 regulatory agencies were supposed to join, however, only seven have been included so far.
“Of the 19 agencies, seven have joined. From February, these seven will go fully paperless, operating entirely online,” said Salehuddin.
He also set a March deadline for the remaining 12 agencies to integrate into the platform.
“If they fail to comply, I’ll have to exercise the authority vested in me as an advisor,” he said.
The seven agencies now under the BSW include:
Department of Environment
Directorate General of Drug Administration
Export Promotion Bureau
Department of Explosives
Bangladesh National Authority for Chemical Weapons Convention
Bangladesh Economic Zones Authority
Bangladesh Export Processing Zones Authority
NBR launched the NSW project in 2017, but following its project tenure, it has been renamed Bangladesh Single Window.
The platform automates processes for trade-related permits, licences, certificates, and customs declarations. Officials also highlight its potential to curb tax evasion.
Speaking at the event, Salehuddin emphasised how the single window will enhance business operations.
"A single process like this will revolutionise business and transform the environment digitally," he said.
Citing examples from other countries, he added: “Significant progress can be achieved by improving systems and processes without implementing stringent reforms.”
Salehuddin warned government officials against delaying applications.
"From now on, applications must be submitted online. Otherwise, budget allocations for non-compliant departments will be frozen,” he said.
He also highlighted the importance of digital transformation, saying: “We have claimed to be a smart Bangladesh. Yet, a fire at a police station can destroy paper records due to a lack of online backups.”
Environment Advisor Syeda Rizwana Hasan stressed the need for reducing bureaucratic inefficiencies.
“A file moves up the chain only to come back after 15 days. This dependence on bureaucracy must end,” she said.
She also announced plans to digitise all services provided by the Department of Environment, ensuring proper verification for environmental clearances.
NBR Chairman Abdur Rahman Khan said businesses could now acquire all import and export-related certificates, permits, and licences online through the BSW, eliminating the need for in-person visits.
