The passengers on board later flew to Chattogram on another aircraft after an hour’s wait
Published : 11 Jul 2024, 05:25 PM
A Biman Bangladesh Airlines flight was scheduled to arrive in Chattogram after departing from Dhaka at 7:45am. However, despite being in the air for 37 minutes, the flight never reached its destination.
The Biman BG-611 flight was forced to return and unload its passengers when the aircraft’s air-conditioning stopped working on Thursday.
A passenger on the flight, Saleh Akram Samrat Dhali, took to Facebook to express his frustration over the incident.
He wrote: “I am flying to Chattogram on a Biman Bangladesh flight from Dhaka. The air conditioning is not working. All the passengers are sweating. Before takeoff, the pilot apologised and said cold air would begin to flow once the aircraft was in the air after receiving several complaints about the air conditioning not working.”
Dhali also added a video to his post in which passengers were seen fanning themselves inside the flight with papers.
He later posted an update in his comment section saying: “The air-conditioning was not working the whole way. The pilot apologised several times. Can’t even look at the cabin crew. The questions of the passengers surely made them feel hopeless as they thought of the corrupt senior officials of Biman Bangladesh. We landed again in Dhaka after being in the air for 30 minutes.”
Biman Bangladesh Airlines told the passengers that the incident occurred due to a mechanical issue. The passengers had to wait for another hour before another flight flew them to Chattogram at 10:30am.
Boshra Islam, public relations general manager of Biman Bangladesh Airlines, told bdnews24.com: “The incident occurred on a flight which was en route to Chattogram. The passengers were later disembarked from the flight. Another flight took them to Chattogram. The aircraft has been sent to the hangar for repair.”
According to the Biman spokesperson, another flight, which was scheduled to fly to Sylhet, was 1.5 hours late due to the delay caused by the Chattogram-bound aircraft.