Users face landline disruptions as BTCL cable snaps

Mobile phones have had difficulty connecting landlines on Sunday after a ‘core cable’ of the Bangladesh Telecommunication Company Ltd was disconnected.

About 600,000 landline users across the country faced difficulties after the technical issue began on Sunday morning. The BTCL says the issue has mostly been resolved in the late afternoon.

Though mobile phones were not able to connect landlines during the period, landlines were able to connect other landlines.

The cable was disconnected while development work on a water line was underway in Moghbazar near the Bishal Centre, BTCL spokesman Mir Mohammad Morshed told bdnews24.com on Sunday.

“All mobile phone connections are through this core cable and so the damage to it caused the problems.”

Repair on the cable began as soon as the problem was noticed in the morning, he said.

“The cable has almost been replaced. The connection problems have largely been fixed.”

According to Morshed, over 600,000 landline users use the BTCL service. Nearly all of them faced problems due the cable severance.

Last year, a ‘core’ BTCL cable was damaged during renovation work in Moghbazar disrupting services to hundreds of thousands of people.