Tarana ‘unhappy’ with operators for ignoring her requests for biometric SIM registration

State Minister for Post and Telecommunications Tarana Halim has expressed displeasure over certain cases of noncompliance by telecom operators in installing their devices in the regional offices of the National Identity Registration Wing.

Staff Correspondentbdnews24.com
Published : 29 April 2016, 03:31 PM
Updated : 29 April 2016, 10:51 PM

Her ministry had requested mobile-phone operators to take certain steps to facilitate the registration of biometric data of users.

The state minister expressed her displeasure to journalists while inspecting the registration with biometric details for the SIM cards at Grameenphone Centre in the capital on Friday.

“I had requested the mobile operators to keep the devices also at the regional NID offices so that if the subscribers faced any problem here, they could go there for registration

“To be honest, the subscribers have faced some problems because of the operators’ failure to install the devices in the regional offices,” she said.

Mobile users alleged that the inconvenience was caused due to the problem in the NID server. But she dismissed the allegations.

“There is no problem in the NID server. We’ll have to see whether there is a problem on the part of the operators.

“The NID will keep a tab on the operators’ server and the operators in turn will see whether the NID server is working properly. If there is any problem it should be resolved immediately,” she said.

Tarana also hinted that the deadline for the biometric registration of data for the SIM card may be extended, but she said a formal announcement in this regard will be made on Saturday.

“There has to be a cut-off date. It cannot go on for eternity. But, we are always sensitive to the people’s problems. We’ll let you know by tomorrow (Saturday),” she said.